Refund Policy

Last updated: May 22, 2026

This Refund Policy applies to digital products purchased on Afrikut.

Digital Products

Afrikut sells downloadable digital image packs. Once access to a digital product has been provided or files have been downloaded, refunds are generally not provided because the product cannot be returned in the same way as a physical item.

This does not affect any mandatory consumer rights that may apply under your local law.

Eligible Refund Requests

Afrikut may approve a refund when:

you purchased the same product twice by mistake;
you were charged incorrectly;
the download link does not work and Afrikut cannot provide a working file;
the delivered file is materially different from the product description;
the archive is corrupted and Afrikut cannot provide a replacement;
a refund is required by applicable law.

Non-Refundable Cases

Refunds are usually not provided when:

the product has already been delivered or downloaded and works as described;
you changed your mind after receiving access;
you purchased the wrong product but already downloaded it;
your software cannot open the file because of local setup issues;
you expected rights that are not included in the License page or product description.

Requesting a Refund

To request a refund, contact: contact@afrikut.com.

Please include:

your name;
purchase email;
order number or receipt;
product name;
reason for the refund request;
screenshots or error messages if the issue is technical.

Refund requests should be sent as soon as possible after purchase.

Processing

If a refund is approved, it will be processed through the original payment method where possible. Processing times depend on the payment provider and your bank.

Contact

For refund questions, contact: contact@afrikut.com.